Privacy policy

Privacy Policy

At Haircharmco, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. Personal Information We Collect

When you visit our website, create an account, place an order, subscribe to our newsletter, or contact us, we may collect:

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information, securely processed through trusted third-party payment providers

  • IP address, browser type, and device information

We only collect information that is reasonably necessary to provide, maintain, and improve our services.

2. How We Use Your Information

Your information may be used to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website, products, and customer experience

  • Prevent fraud and maintain website security

  • Send promotional emails and marketing communications, where you have opted in

3. Sharing Your Information

At Haircharmco, we do not sell or rent your personal information.

We may share limited information with trusted third-party service providers, including:

  • Payment processing providers

  • Shipping and logistics companies

  • Marketing and analytics platforms

These service providers are expected to protect your information and use it only for authorized business purposes.

4. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Improve your browsing experience

  • Analyze website traffic

  • Understand how visitors use our website

  • Personalize website content

You may disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain website features.

5. Your Privacy Rights

Depending on your location and applicable laws, including GDPR and CCPA where applicable, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your personal information

  • Opt out of marketing communications

  • Request a copy of your personal data

To exercise any applicable privacy rights, please contact us using the information below.

6. Data Security

Haircharmco takes reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

Payment transactions are encrypted and processed securely through trusted payment gateways. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services and fulfill applicable business, legal, tax, accounting, or regulatory requirements.

8. Third-Party Links

Our website may contain links to third-party websites. Haircharmco is not responsible for the privacy practices, policies, or content of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: 19964300938@163.com
Phone: 19964300938

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, services, legal requirements, or regulatory obligations.

Any updates will be posted on this page with the revised effective date.